Privacy Policy

Reclaim is a private wellness and recovery app for iPhone. All personal data is stored exclusively on your device. Reclaim does not collect, transmit, or store your personal information on any server.

1. What Reclaim Stores

Reclaim stores the following information in a local database on your iPhone:

• Onboarding responses — age range, self-assessment answers, and baseline wellness inputs
• Journal entries — daily check-in data including relapse status, urge intensity, triggers, sleep, stress, and mood
• Session history — records of kegel training, mindfulness, and panic support sessions including duration and ratings
• Wellness scores and progress — four rolling scores (PDS, PSS, WS, TRS), streaks, milestones, and mastery progress
• Settings — notification schedules, feedback preferences, and session defaults
• Local event and notification logs — timestamps used to calculate scores and manage notification frequency

Sensitive Data

Reclaim stores health-related and sexual wellness data, including information about pornography use, relapse events, and addiction recovery progress. This data is classified as sensitive personal information. It is stored only on your device and is never transmitted to any server.

2. Where Data Is Stored

All data is stored in a local SQLite database on your iPhone. No data is stored on remote servers. No data is synced to iCloud or any cloud service by the app. Your device's native iCloud backup settings may include app data — this is controlled by iOS, not by Reclaim.

3. Network Activity

Reclaim downloads guided audio content (approximately 832 MB) from a public content delivery network during initial setup. These are standard HTTPS requests for static audio files. No personal data, identifiers, or cookies are sent. Once downloaded, all audio plays from local storage. No other network requests are made during normal use.

4. What Reclaim Does Not Do

• Does not require or support user accounts
• Does not collect, transmit, or sell personal data
• Does not use advertising identifiers (IDFA) or App Tracking Transparency
• Does not contain third-party analytics, advertising, or tracking SDKs
• Does not share data with any third party
• Does not use cookies or web tracking technologies

5. Notifications

Reclaim uses local notifications for practice reminders and progress updates. These are generated entirely on your device. No notification data is sent to external servers. You control preferences in the app settings and in iOS Settings > Notifications > Reclaim.

6. Third-Party Services

Reclaim does not integrate any third-party analytics, crash reporting, or advertising services. If third-party services are added in future versions, this policy will be updated first.

7. App Tracking Transparency

Reclaim does not use Apple's IDFA and does not participate in App Tracking Transparency. The app does not track users across apps or websites.

8. App Store Privacy Label

Reclaim's App Store privacy label declares "Data Not Collected" for all categories. No personal data is collected from your device or transmitted to any server.

9. Your Choices and Data Control

• Control notifications through app or iOS Settings
• Choose what information to enter in journals and sessions
• Reset all app data from within the app's Settings screen, which permanently erases all locally stored data without uninstalling the app
• Delete the app at any time — this permanently removes all data

Reclaim retains data on your device for as long as the app is installed. Uninstalling permanently deletes all data. No account deletion process is needed because no account exists.

10. California (CCPA) and European (GDPR) Rights

Because Reclaim does not collect or process personal data on any server, there is no personal data to access, correct, port, or delete from our systems. All data is on your device and under your complete control. Reclaim does not sell personal data.

11. Age Requirement

Reclaim is intended for adults aged 18 and older and carries a 17+ App Store rating. Reclaim does not knowingly collect data from individuals under 18. If you believe a minor has accessed this app, contact us at support@try-reclaim.com.

12. Health Disclaimer

Reclaim is a self-guided wellness tool, not a medical device. It does not provide medical diagnosis, treatment, or emergency services. If you are in crisis, contact emergency services or the 988 Suicide and Crisis Lifeline (call or text 988 in the US).

13. Contact

For privacy-related questions: support@try-reclaim.com

14. Changes to This Policy

We will update this policy if our data practices change. Material changes will be reflected in the effective date above. Continued use after changes constitutes acceptance.